Site Reliability Engineering — Full Course Syllabus

Learn the core principles and practices of Site Reliability Engineering.

1. 1. Service Level Objectives (SLOs)SLOs define the target level of reliability for a service.
2. 2. Service Level Indicators (SLIs)SLIs are metrics that measure the performance of a service against SLOs.
3. 3. Service Level Agreements (SLAs)SLAs are formal agreements that define the expected service performance between providers and customers.
4. 4. Error BudgetsError budgets quantify the acceptable level of unreliability in a service.
5. 5. Incident ManagementIncident management involves the processes and practices for responding to service disruptions.
6. 6. Postmortem AnalysisPostmortem analysis is the practice of reviewing incidents to improve future responses.
7. 7. Change ManagementChange management is the process of managing changes to the system to minimize disruptions.
8. 8. Capacity PlanningCapacity planning ensures that systems can handle expected loads without performance degradation.
9. 9. Monitoring and AlertingMonitoring and alerting systems provide visibility into service health and trigger alerts for anomalies.
10. 10. Reliability EngineeringReliability engineering focuses on designing systems that are resilient and maintainable.
11. 11. Automation in SREAutomation is used to reduce manual intervention and improve efficiency in operations.
12. 12. Error HandlingError handling involves strategies for managing and recovering from errors in a system.
13. 13. ObservabilityObservability is the ability to measure the internal states of a system based on its external outputs.
14. 14. Blameless CultureA blameless culture encourages learning from failures without assigning blame.
15. 15. On-call PracticesOn-call practices define how engineers respond to incidents outside of regular hours.
16. 16. Capacity ManagementCapacity management involves ensuring that the infrastructure can meet future demands.